Some of the problems for BTS Rabbit Card users are top up and check the balance of the card. Top up wastes your time because of the ticket window queue. Only when you touch the automatic ticket gate, you can check the card balance.
After you link the BTS Rabbit card and Rabbit LINE Pay, your travel will be more smooth and easy.
Here is what you can do after link and how to link BTS Rabbit Card and Rabbit LINE Pay.
- What is BTS Rabbit Card and Rabbit Line Pay？
- Why you should link Rabbit Card and Rabbit Line Pay?
- What you should do if you lost the linked Rabbit Card?
- How to link BTS Rabbit Card to Rabbit LINE Pay
- How to use Rabbit LINE Pay after linked?
- Customer Service
- Which restaurants or shops you can use the linked card?
What is BTS Rabbit Card and Rabbit Line Pay？
What is BTS Rabbit Card?
BTS Rabbit Card is a rechargeable IC card by BTS sky train. It can be used for BTS sky train in Bangkok without purchasing tickets on every ride. And you can pay by the card in some restaurants or shops where the card reader is installed.
But, you can top up the card balance only at the ticket window or the card reader.
What it Rabbit LINE Pay？
Rabbit LINE Pay is one of the mobile payment application in Thailand.
You can use this platform the same as other mobile payment platforms on your LINE chat app. The official website is in only Thai language.
(This website in other language is the platform for other countries. Thailand is Rabbit LINE Pay and other countries are LINE Pay.)
Please read the article below for more detail of Rabbit LINE Pay in Thailand.
After you link the Rabbit Card and Rabbit LINE Pay, you can pay the BTS Sky train fare from the balance of Rabbit LINE Pay.
Rabbit LINE Pay balance is chargeable online by Thai mobile banking application or credit card. So, you don’t need to queue the ticket window for purchasing the ticket or top up the balance of the Rabbit Card. This saves you time.
You can use the linked Rabbit card in the same way before you link; only touch the card on the ticket gate.
You may worry if you lost the card linked to Rabbit LINE Pay because other people can use the card by your Rabbit LINE Pay balance or your credit card. But you can lock the linked card immediately on the Rabbit LINE Pay mobile application.
I explain how to lock the card in “How to lock the linked card when you lost?” below.
There is an official customer service LINE account(Rabbit LINE Pay CS：LINE ID @RLPCS).
Activate Rabbit LINE Pay
1. You need to activate your Rabbit LINE Pay in your LINE account. This article shows how to use Rabbit LINE Pay.
2. Open the Rabbit LINE Pay in Line application and click BTS mark.
3. Click Resister Rabbit Card
4. Input 13 digits Rabbit Card No. shown beside of your Rabbit card.
5. Choose the payment way; the balance of the Rabbit LINE Pay or credit card.
6. Go to the booths in 15 BTS stations.
Attention; Please use the Pass balance of the BTS card before you go to the booths because you can’t link if you have the Pass balance.
The booths in Phrompong station in front of the Emporium department store(Nov 2018).↑
Here are 15 BTS stations 19 Booths that you can activate your card.
These are open daily from 10.00 am. – 20.00 am.
Screenshot from Rabbit LINE Pay website (https://event-web.line.me/ecth/article/qYZzjx?utm_source=copyshare).
Requirements for the booths
- Rabbit Card
- Rabbit LINE Pay installed mobile
What you should do at the booths?
Show the 3 requirements for the staff. Please don’t forget to open the Rabbit LINE Pay application. The staffs will support to link the account.
You can already link Rabbit Card and Rabbit LINE Pay.
The balance of your Rabbit Card is transferred to your Rabbit LINE Pay account.
This is BTS display in the Rabbit LINE Pay application after linking.
If your default payment is credit card, the rabbit card payment will be also credit card.
How to change the payment method?
You can change the payment method from Setting.
There are 2 payment methods, the balance of Rabbit LINE Pay or credit card.
How to purchase Pass?
You can purchase the pass (coupons) on Rabbit LINE Pay application.
You can use the linked Rabbit Card as you used before linked. You can get notice the fare after your ride on BTS Skytrain.
You can lock the linked card by “Suspend your card” in Setting.
You can reactivate the card again in the application, too. You can’t top up the locked Rabbit Card.
Delete Card menu can unlink your Rabbit Card and Rabbit LINE Pay.
There is the official customer service account (Rabbit LINE Pay CS：LINE ID @RLPCS). You can contact this account in English by LINE.
When I contacted this account, I got a reply in English within 30 mins and got the answer to my question within 1 hour.
You can access this account by searching the ID or as follows.
According to Q&A in Rabbit LINE Pay application, you can use the linked card at only upgraded card reader on the right side of the following pictures.
Screenshot of Rabbit LINE Pay guidance page
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